My professional background is in Information Technology, Instructional Design, and Student Affairs, all within higher education. My passion is to create instructional content for college students that improves their collegiate experience. I also take pride in using new technologies to improve learning and training for distance learners, non-traditional students, and faculty.
TECHNOLOGY SKILLS
| Blackboard Canvas Articulate Storyline Articulate Studio Accessibility | Camtasia Adobe Captivate E-Learning Applying the QM Rubric (APPQMR) |
EDUCATION
Florida State University
M.S. Information (Conferred December 2021)
The University of Tampa
M.S. Instructional Design and Technology (Conferred May 2016)
B.A. International and Cultural Studies, Spanish (Conferred May 2011)
PROFESSIONAL EXPERIENCE
St. Johns River State College
July 2017- Present
Instructional Design Technologist
July 2018-Present
Troubleshoot issues with the Learning Management System (Canvas) with faculty.
Provide faculty support to enhance the teaching experience to students.
Evaluate online courses for online quality using an internal review based off the Quality Matters standards.
IT Support Specialist
July 2017-June 2018
Services support and install requests using an in-house help desk tracking system.
Upgrade, install and repair computers for faculty and staff.
Reset passwords for college network computers.
Veterans Affairs Medical Library
Volunteer
December 2019-March 2020
Assisted in the setup and takedown of programming.
Conducted user experience testing on how to navigate the library’s website and to download the mobile apps.
Florida Keys Community College
May 2016 – June 2017
IT Technical Assistant
Assisted in the transition to Office 365 for the entire college in August 2016.
Services support and install requests using Spiceworks.
Upgrade, install and repair computers for faculty and staff.
Reset passwords for college network computers and MyFKCC.
The University of Tampa
Resident Assistant
Aug. 2014 – May 2016
Aug. 2007 – Jan 2011
Supervise resident populations of 20-48 students.
Create and promote student programs designed to foster engagement with university life.
Train other resident assistants in using computer applications designed to enhance the housing selection process.
Use office software and print devices to perform general clerical duties.
The University of Tampa, Office of Residence Life
Aug. 2014 – May 2016
May 2010 – May 2011
Office Assistant
Served as the initial point of contact for student, parent and faculty visitors.
Answered phones and referred callers to appropriate staff members and university resources.
Performed general office maintenance including photocopying, faxing, mailing and filing university documents.
Accurately maintained inventory of all residence hall keys distributed to students
Pasco-Hernando State College
Sep. 2015 – Dec. 2015
Academic Technology Intern
Designed technology-enhanced curriculum for online, hybrid and face-to-face courses.
Planned, coordinated and conducted training, support programs and skill-building workshops for faculty and staff on the use and benefits of technology-enhanced instruction.
Maintained instructional technology systems for departmental use.
Arranged and scheduled demonstrations for vendors that focused on new technologies.
CERTIFICATIONS
Microsoft Tech Associate Windows OS Certification Jun. 2015
Office365 Troubleshooting Aug. 2016
Office365 Fundamentals Aug. 2016
ACTFL German Certification
Applying the Quality Matters Rubric (APPQMR) Nov. 2018